Social Media Post Alert – Fraudulent social media posts related to Hang Seng Bank, Limited

The Hong Kong Monetary Authority (HKMA) has issued an alert to the public regarding fraudulent social media posts associated with Hang Seng Bank, Limited. The HKMA highlights that these posts have been reported to them and advises individuals to refer to a press release issued by Hang Seng Bank for further information. The press release can be accessed through a hyperlink provided on the HKMA website. In this alert, the HKMA emphasizes that banks do not send SMS or emails containing hyperlinks that direct customers to their websites for transaction purposes. Moreover, the HKMA reminds the public that banks will never request sensitive personal information such as login passwords or One-Time Passwords through phone calls, emails, or SMS, including those containing embedded hyperlinks. Individuals who have disclosed their personal information or engaged in financial transactions in response to the mentioned fraudulent social media posts are urged to contact the bank using the contact details provided in the press release. Additionally, the HKMA advises reporting the matter to the Crime Wing Information Centre of the Hong Kong Police Force at 2860 5012. Resources: https://www.hkma.gov.hk/eng/news-and-media/press-releases/2024/05/20240520-4/